# Data Retention and Deletion Policy

Rendro (www.rendro.net). Version 1.0, effective 2026-10-29. Owner: Franklin Lupichuk, Founder.

How long customer data is kept and how it is deleted.

## Retention

- Customer data is kept while the customer uses Rendro.
- Owners and admins can turn on automatic deletion: each questionnaire is deleted 7 or 30 days after it was first exported. Approved answers in the Answer Library stay.

## Deletion

- Deleting a document removes the file, its extracted text and its search vectors.
- Deleting a questionnaire removes the file, its questions, answers and exports, immediately.
- Owners can delete their whole workspace and its files themselves (Settings, General).
- On request, or when a subscription ends and the customer asks, we delete all of a workspace's data within 30 days.

## Export

- Customers can export their questionnaires and Answer Library at any time.

Published at https://www.rendro.net/trust/policies/data-retention